We only accept returns under the following policy: All returns will need to be authorized by Great Buy Cabinet prior to return of the shipment. Returns must be received by Great Buy Cabinets within 30 days from date of Purchase. All items returned in original,unopened cartons or packaging will incur a 15% restocking fee one returned. All items returned in original, openined cartons or packaging will incur a 25% restocking fee. The customer is responsible for setting up all return shipments. When the returned item(s) are received, the value of the returned items minus applicable restocking fees and shipping fees will be credited back as soon as our company has completed processing the return. If the original shipment received free shipping, a credit will be issued minus the normal shipping charges. Any product returned, not resalable, will not receive a credit. Great Buy Cabinets will not process any returns if the product returned is missing parts or incomplete from the original shipment. If you have any further questions, please contact customer service for more information on returning an item. Thank you.